Items shipped from JUONET.com,
including JUONET Warehouse, can be returned within 10 days of receipt of
shipment in most cases. Some products have different policies or requirements
associated with them.
Seller Return Policy
When you order from a seller that fulfills and
ships its own inventory (also called a third party seller), your return is sent
back to the seller instead of JUONET.com. While most sellers offer a returns
policy equivalent to JUONET.com's, some seller returns policies may vary. You
can view the return policy of the seller before you purchase an item by viewing
the Returns and Refunds Policy section of the seller profile page. To view the
seller's return policy, once you've ordered, you can select your order in
the Online Returns Center.
Third-party sellers must either provide a
return address within the Nigeria, provide a prepaid return label, or offer a
full refund without requesting the item be returned. If a seller does not offer
these methods to return your items, you may file an A-to-z Guarantee claim to
seek help with your return.
If you are sending the item within the Nigeria
and the order is valued at $100 or more, insure the shipment for the value of
the merchandise and ship your return with a signature shipping service. Items
valued over $35 must be returned to the seller with a trackable shipping
service. For items below $35, we suggest delivery confirmation service. If a
package doesn't arrive and you don't use a trackable method to return or if you
refuse the shipment as a method of return, we may not be able to cover you
under the A-to-z Guarantee.
We have our In house logistics application. WE
INSIST THAT ALL RETURNS USE OUR LOGISTICS APPARATUS FOR THE SAFE RETURN of all
Note: If the seller's listing is eligible for JUONET
Prime, it will be subject to the same return policies as items fulfilled by JUONET.com
that are outlined on this page.